Privacy Policy

Last updated: 2 July 2026

This Privacy Policy explains how Magnolia Dynamics collects, uses, and protects the personal information you provide when you use this website or enquire about our services. We take your privacy seriously and only collect what we need to help you.

1. Who we are

This website is operated by Matthew Davies, trading as Magnolia Dynamics ("we", "us", "our"), a sole trader based in the United Kingdom. For the purposes of UK data protection law, we are the "data controller" responsible for your personal data.

If you have any questions about this policy or how we handle your data, you can contact us at hello@magnoliadynamics.co.uk.

2. What information we collect

We only collect personal information that you choose to give us. This happens when you fill in our enquiry or quote form, or email us directly. The information may include:

• Your name
• Your email address
• Your postcode or location (if you provide it)
• The type of business you run
• Any details you include in your message about the work you need

We do not collect any special category data (such as health, ethnicity, or political views), and we do not ask you to provide any payment card details through this website.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry and provide a quote
• Discuss your project and provide our services if you choose to work with us
• Keep records of our correspondence and any agreement between us
• Send you information directly related to a project or service you have requested

We will not use your details to send marketing emails or newsletters unless you have specifically asked us to, and we will never sell your information to anyone.

4. Our lawful basis for using your data

Under UK GDPR, we rely on the following lawful bases:

• Consent — when you submit our enquiry form, you consent to us using your details to respond to you.
• Legitimate interests — to respond to enquiries, run our business, and keep proper records.
• Contract — where you become a client, to carry out the services we have agreed to provide.

5. Sharing your information

We keep your information private and only share it where necessary to run our business. This may include trusted service providers who help us operate, such as:

• Our website hosting and form provider, who process form submissions on our behalf
• Our email provider
• Accounting or invoicing software, if you become a client

These providers only process your data on our instructions. We do not sell, rent, or trade your personal information to third parties for marketing.

6. How long we keep your information

We keep enquiry information for as long as needed to respond to you and for a reasonable period afterwards in case you get back in touch. If you become a client, we keep project and financial records for at least six years, as required by UK tax law. If you would like us to delete your information sooner, you can ask us at any time (see Your Rights below).

7. Cookies

This website does not use tracking cookies, advertising cookies, or analytics tools such as Google Analytics. We do not track your activity across the web. Your browser may store basic technical data required for the website to function, but this is not used to identify you.

8. Your rights

Under UK data protection law, you have the right to:

• Ask what personal data we hold about you and request a copy of it
• Ask us to correct any information that is inaccurate
• Ask us to delete your information ("right to erasure")
• Object to or restrict how we use your information
• Withdraw your consent at any time

To exercise any of these rights, email us at hello@magnoliadynamics.co.uk. We will respond within one month.

9. How we protect your information

We take reasonable steps to keep your information secure, including using reputable hosting and email providers and limiting access to your data to only what is necessary. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Contact and complaints

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at hello@magnoliadynamics.co.uk.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.