Terms of Service

Last updated: 2 July 2026

These terms set out the basis on which Magnolia Dynamics provides website design, maintenance, and related services. Please read them carefully. By using this website or engaging us to carry out work, you agree to these terms.

1. About us

This website and our services are provided by Matthew Davies, trading as Magnolia Dynamics ("we", "us", "our"), a sole trader based in the United Kingdom. You can contact us at hello@magnoliadynamics.co.uk.

2. Use of this website

You may use this website for lawful purposes only. The content on this site, including text, design, graphics, and our logo, is our property and may not be copied or reused without our permission. Any example or demonstration websites shown in our portfolio are illustrative and were created to showcase our work.

3. Quotes and agreements

Any quote we provide is based on the information you give us and is valid for 30 days unless stated otherwise. A quote is not a contract. A binding agreement is formed only once you have accepted our quote in writing (including by email) and paid the required deposit. At that point, the specific work, price, and timeline we have agreed will form part of these terms.

4. Payment terms

Unless otherwise agreed in writing:

• Website design projects require a 50% deposit before work begins.
• The remaining 50% balance is due on completion, before the finished website is made live or handed over.
• Deposits are non-refundable once work has started, as they reserve our time and cover initial work.
• Invoices are payable within 14 days of the invoice date.
• We reserve the right to pause work or withhold the live website until outstanding payment is received.

All prices are in pounds sterling (GBP). As a sole trader operating below the VAT registration threshold, we do not currently charge VAT.

5. Website maintenance plans

Our optional website maintenance plans are billed monthly in advance from £30 per month. Maintenance plans:

• Cover hosting, security updates, backups, and reasonable minor content edits, as described on our Services page.
• Run on a rolling monthly basis and can be cancelled by either party with 30 days' notice.
• Do not include major redesigns, new pages, or new features, which are quoted separately.
• If a maintenance plan is cancelled, we will help you transfer your website to another provider, though additional charges may apply for migration work.

"Reasonable minor edits" means small changes such as updating text, images, or contact details. What counts as reasonable is at our discretion, and larger changes will be quoted as separate work.

6. Your responsibilities

To help your project run smoothly, you agree to:

• Provide the content, images, and information we need in good time.
• Respond to our questions and requests for approval promptly.
• Ensure any material you give us (text, images, logos) is accurate and that you have the right to use it.
• Review and approve work at the agreed stages.

If a project is delayed because we are waiting on you for more than 30 days, we may consider it paused and invoice for work completed to date.

7. Revisions and scope

Each website project includes a reasonable number of revisions at the design and build stages, as agreed in your quote. Requests that go beyond the agreed scope — such as additional pages, features, or significant redesigns — will be quoted separately before we carry them out. We will always let you know before any additional charges apply.

8. Ownership and intellectual property

Once your project has been paid for in full:

• You own the final website content and design created specifically for you.
• You own any text and images you provided to us.

We retain ownership of any underlying tools, code frameworks, templates, or techniques we use across multiple clients. We also reserve the right to display your completed website in our portfolio and marketing, unless you ask us in writing not to.

Any third-party elements (such as fonts, stock images, or plugins) remain subject to their own licences.

9. Hosting and third-party services

Your website may rely on third-party services such as hosting, domain registration, and form providers. While we choose reputable providers, we are not responsible for outages, changes, or issues caused by those third parties. Where you hold your own hosting or domain accounts, keeping those active and paid for is your responsibility.

10. Liability

We will carry out our services with reasonable care and skill. However, to the extent permitted by law:

• We are not liable for any loss of profit, business, or data arising from your use of a website we build.
• Our total liability to you for any claim will not exceed the total amount you have paid us for the specific project the claim relates to.
• We do not guarantee specific results, such as a particular number of enquiries, sales, or search engine rankings.

Nothing in these terms limits our liability for anything that cannot lawfully be limited, such as death or personal injury caused by negligence, or fraud.

11. Cancellation

You may cancel a project at any time by letting us know in writing. If you cancel:

• Your deposit is non-refundable.
• You will be invoiced for any work carried out beyond the deposit, up to the point of cancellation.

We may cancel or pause a project if payment is not made, if you breach these terms, or if the working relationship becomes unworkable. In that case, you will be invoiced for work completed to date.

12. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these terms from time to time. The version published on this page at the time you engage us will apply to your project.